Payment Methods Guide
Welcome to Domivella (hereinafter referred to as “we”). This Payment Methods Guide explains the payment methods we support, general information about the payment process, and important security tips related to payments.
1. Supported Payment Methods
To provide a convenient shopping experience, we currently support the following credit card payment methods:
American Express
JCB
Mastercard
VISA
All available payment methods are subject to what is displayed on the checkout page at the time of purchase.
2. Payment Process
After placing your order and proceeding to the checkout page, you may select one of the supported payment methods to complete your payment.
During the payment process, you will be asked to enter the required payment details and confirm your order information.
Once the payment is successfully completed, you will receive an order confirmation, and your order will proceed to the next processing stage.
3. Payment Security
We place a high priority on payment security and take reasonable measures to protect your payment information:
Sensitive payment information is transmitted using secure encryption technology;
We do not actively store your full credit card details;
Payment information is generally processed directly by third-party payment service providers to reduce the risk of information exposure.
When making a payment, please ensure that you are using a secure network environment and avoid entering payment information on public or untrusted devices.
4. Security Tips
To help protect your account and payment security, please note the following:
Keep your payment card details secure and do not share them with any third parties;
If you notice any unauthorized transactions, contact your card issuer immediately;
Regularly review your payment account or credit card statements to ensure all transactions are accurate;
If you suspect any unusual activity, please contact customer support as soon as possible.
5. Payment Failures or Issues
In some cases, a payment may not be successfully completed due to network issues, bank restrictions, or other reasons.
If a payment fails, please verify that your payment details are correct or try using a different payment method.
If the issue persists, we recommend contacting your card issuer or reaching out to us for further assistance.
6. Contact Us
If you have any questions regarding payment methods, the payment process, or payment security, you may contact us using the details below:
Address: 4701 SAMUEL BLVD 305, MESQUITE, TX 75149-0000, United States
Phone: +1 (409) 203-5532
Email: solutions@domivella.com
Customer Support Hours:
Monday to Friday
9:00–11:00 and 13:00–18:00
(Australian Eastern Standard Time / Australian Eastern Daylight Time)